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Customer feedback policy and procedure

We are always trying to be the best, but sometimes things go wrong. When this happens, we need to be informed so that we can set things right and avoid further shortcomings in the future. We are committed to providing the right customer service and accountability to those who are also stakeholders.

The following form is one of our ways to raise awareness, which you can use to help improve your services to yourself and others, as well as to listen to and respond to your complaints, compliments, and comments.