ISO 9001:2015 Introduction Training Course

Obtain a detailed understanding of the key terms, definitions and requirements of ISO 9001:2015 and how the standard can help your organisation to better meet customer needs.

In today’s fast paced environment, customers are more demanding and the competition more intense. Delivering quality products and services is more crucial than ever for survival and long term success. Having an internationally recognised Quality Management System (QMS) allows you to enhance organisational performance, increase customer satisfaction and gain a competitive edge. Identify the structure and requirements of an effective QMS and what this means for you. Gain a thorough understanding of the history and development of ISO 9001:2015, key terms, definitions and the ISO standardised high level structure. You’ll learn to interpret and apply the key concepts and principles of the standard to existing processes within your organisation.

 

Who should attend?

  • Anyone involved in the planning, implementing, maintaining, supervising or auditing of an ISO 9001:2015 – QMS

What will you learn?

  • Importance and benefits of an ISO 9001:2015 QMS
  • Key requirements, terms and definitions of ISO 9001:2015
  • Structure of ISO 9001:2015
  • Main concepts such as risk-based thinking, process approach, Plan-Do-Check-Act, and the 7 management principles

How will you benefit?

This course will help you:

  • Identify the key requirements and benefits of ISO 9001:2015
  • Manage quality and drive continual improvement
  • Take steps to ensure that quality is at the heart of your organisation
  • Attract and retain customers by meeting their current and future needs better

 

What’s included?

  • Detailed course notes
  • On completion, you’ll be awarded an internationally recognised BQS Global Training Academy certificate

Implementation Training Course

Develop the knowledge and skill required to implement an ISO 9001:2015 Quality Management System (QMS).

Good businesses understand quality; great businesses implement it. An ineffective QMS can cost you time, money and customers. That’s why it’s important to get it right from the start. Implementing a framework based on ISO 9001:2015 helps your business consistently deliver and drive continual improvement in your products and services.

Gain the required skills to conduct a base-line review of your organisation’s current position and implement the key principles of ISO 9001:2015. Using a step-by-step approach, you’ll learn how to develop an implementation plan, create necessary documentation, monitor your QMS and achieve continual quality improvement.

Who should attend?

  • Anyone involved in the planning, implementing, maintaining, or supervising of an ISO 9001:2015 QMS
  • Those who want to learn how to interpret the requirements of ISO 9001
  • Managers or executives involved in delivering ISO 9001

What will you learn?

  • A typical framework for implementing ISO 9001:2015 following the PDCA cycle
  • Considering key concepts and requirements of ISO 9001:2015 from an implementation viewpoint
  • Implementing key concepts and requirements of ISO 9001:2015
  • Specific documented information requirements of ISO 9001:2015
  • Using gap analysis to conduct a baseline review of your current system

How will you benefit?

This course will help you:

  • Identify key benefits to your organisation from implementing an effective QMS
  • Develop a plan and determine the resources required for the implementation
  • Apply good practice to the implementation using proven tools and techniques
  • Implement a system that enables a better response to customer requirements and market changes
  • Provide products and services that consistently meet customer needs and enhance customer satisfaction

What’s included?

  • Detailed training course notes
  • Internationally recognised BQS Global Training Academy certificate