The BQS Global Training Academy can teach you the essential knowledge and skills an internal auditor needs, along with the areas your Certification Body will be generally looking for to fulfil with general internal auditing requirements in management system standards. This will include the meanings and intention of certification criteria and associated theories, methodologies, techniques or tools.

An ineffective audit can mean severe consequences – resulting in process failure, customer dissatisfaction and regulatory noncompliance. By learning to audit processes in relation to the internationally recognised ISO 9001:2015 Quality Management Systems, you’ll optimise your auditing skills and boost your internal audit capabilities. You’ll gain confidence in planning and performing an effective audit, as well as reporting and assessing corrective action where necessary.

This course develops the necessary skills to assess and report on the conformance and effectiveness of organisational processes in relation to ISO 9001:2015. You’ll learn how to initiate an audit, prepare and conduct audit activities, compile and distribute audit reports and complete follow-up activities.

Who should attend?

• Anyone involved in the auditing, maintaining or supervising of an ISO 9001:2015 QMS

Pre-knowledge:

You should already have a good knowledge of ISO 9001:2015 requirements, and the key principles of a QMS. If not, we strongly recommend you attend our ISO 9001:2015 Requirements course (or equivalent); as the requirements are not taught in this course.

What will you learn?

Delegates will gain the knowledge to explain:

• Explain the guidelines of auditing management systems according to ISO 19011:2018 Guidelines for Auditing Management Systems
• Describe the application of these guidelines to auditing ISO 9001:2015

Delegates will gain the skills to:

• Initiate the audit
• Prepare and audit activities; complete the audit
• Prepare and distribute the audit report
• Audit follow-up

How will you benefit?

This course will help you:

• Recognise areas your Certification Body will be generally looking for to fulfil with generic internal auditing requirements in management system standards. This will include the meanings and intention of certification criteria and associated theories, methodologies, techniques or tools
• Prepare, conduct and follow-up on audit activities
• Identify and apply the benefits and requirements for an ISO 9001:2015 Quality Management Systems (QMS) internal audit
• Gain the skills to assess an organisation’s capability to manage its QMS
• Write factual audit reports and assess corrective actions

What’s included?

• Detailed course notes
• Internationally recognised BQS Global Training Academy certificate